Ground Truth
Improving humanitarian action by making people the focus of program design and performance.
http://www.keystoneaccountability.org/services
Keystone’s services help organisations improve their planning, monitoring, assessing and reporting their work. Our services present a blend of expertise in monitoring, evaluation and learning.
We work with our clients to develop approaches tailored to their specific circumstances.
Our developmental approach balances the hard skills of rigorous data analysis with the soft skills of encouraging dialogue and building relationships.
Contact us to discuss your M&E concerns and whether Keystone can help. Our services include:
1. Performance surveys
We carry out anonymous benchmarking surveys, so organisations can (a) see what external stakeholders think about their work and (b) compare themselves directly to their peers.
We carry out anonymous benchmarking surveys, so organisations can (a) see what external stakeholders think about their work and (b) compare themselves directly to their peers.
2. Evaluation system design
Our cutting-edge approach builds on traditional M&E systems and links them to highly effective methods of planning and learning. We call itImpact Planning, Assessment and Learning.
Our cutting-edge approach builds on traditional M&E systems and links them to highly effective methods of planning and learning. We call itImpact Planning, Assessment and Learning.
3. Feedback systems
We design and implement systems for organisations to hear what their constituents really think about their work. Well-cultivated feedback yields great insights for improvement. ‘Constituent satisfaction’ is a great performance indicator. And the process strengthens relationships and identifies practical improvements.
We design and implement systems for organisations to hear what their constituents really think about their work. Well-cultivated feedback yields great insights for improvement. ‘Constituent satisfaction’ is a great performance indicator. And the process strengthens relationships and identifies practical improvements.
4. Evaluations
We conduct high quality programme and project evaluations, with a focus on constituency feedback to provide insights for improvement and impact.
We conduct high quality programme and project evaluations, with a focus on constituency feedback to provide insights for improvement and impact.
5. Consulting services
Tailored to your circumstances, including running training workshops or facilitating constituency dialogues.
Tailored to your circumstances, including running training workshops or facilitating constituency dialogues.
6. Ground Truth: Constituent Voice in humanitarian operations We aim to improve accountability and performance in humanitarian projects, completing the cycle of accountability by bridging the gap between listening to beneficiaries and taking action.
Keystone has launched a separate blog site, which can be followed using Facebook, Twitter and email updates.
Visit the site here.
Keystone Accountability is made up of three independent, self-governing not-for-profits registered in England (English charity No. 1118999), the USA (501(c)(3) status organization) and South Africa (an Association Incorporated under Section 21 of the Companies Act, Reg No. 2008 / 017212 / 08)
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This site is registered under a Creative Commons license. Powered by Drupal.
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